Department of Hospital Education Celebrates PI “No Show” Report
The department of Hospital Education (HospEd) is pleased to report an all-time low rate of employee “no shows” to educational offerings offered by the department. The monitoring of the “no show rate started September 2008.
The rate jumped up so high in December 2008 (26%) to warrant immediate implementation of certain corrective action plans. The action plans included a presentation of the report at the Leadership Forum, continual notification of each manager of the “no show” status of the employee, and enforcement of the criteria constituting a “no show.” Below is the cumulative trending report from September 2008 to August 2009.

The decrease in “no show” in April to 17% did not last; nonetheless, following the spike in May to 24%, the rate has steadily descended the hill. In August 2009, the rate came down to a record low of 9%.
We are so excited to share this great news with all the participating departments/units, and want to say thank you for a job well-done. It is our expectation that the rate will continue to decrease. To avoid a “no show” status, managers should continue to notify HospEd of the employee’s proposed absence from the class.
- Joy Akanji, RN, MSN
Educator RN II
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